Returns & Exchanges
At Ibd Beauty, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns on unopened and unused products within 30 days of delivery.
Initiate Your Return
Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Items
Securely place the unused items in their original packaging, ensuring all seals are intact to qualify for a full refund.
Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing